Customer appreciation day in review
Sunday was our Customer Appreciation Day where we gave out free short cups and cones. Once in a while it’s important to do that because making gelato isn’t totally about the business of making money. You do it because it’s something you want to share. And it’s a way for me to connect with customers and see their choices in a carefree environment.
We didn’t really know what to expect, but when I saw that line at 12:50pm I looked at my cousin Randy and had a laugh. I know I’m usually stoic or even borderline mean-mug, but that’s just my Passaic face. Where I come from, you walk around with a smile you about to get your shoes stolen right off your feet, son. What I’m saying is that I’m a typical North Jersey kid; underneath that tough exterior I’m actually a nice guy. Unless you cross me, that is.
I had a really good time slanging out the gelato for everyone and haven’t done that much scooping since my time at Il Laboratorio del Gelato. Jenny actually took over in the back doing some prep work for the coming week. So it was a nice change for the both of us.
Lastly it was cool to do this because we are shifting from Summer to Autumn. It gives this air of cleaning house and getting ready for a different mood. Autumn is my favorite time of the year and hopefully we can have some fun stuff up until Thanksgiving.